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You can trust that your order will be quickly processed and safely delivered. We can ship products anywhere in the United States using the shipping method of your choice. When you place an order we will estimate delivery dates based upon the availability of your item(s), shipping method selected and your shipment?s destination. Our shipping charges are determined by the total dollar amount of your order, excluding applicable sales tax. Some products cannot be shipped to international destinations so please submit a message to us from the Contact Us page if you would like to discuss international ordering options. If package is seized by your countries customs. If they happen to return the package to us we will either refund your order cost minus the shipping charge OR you can pay for us to attempt to ship it again. We will only re-attempt shipping once. Postage fees are NOT refundable.

 All orders are shipped from our California office by USPS First Class, USPS Priority Mail or UPS. .

All orders will ship the same day if the order is placed and paid for by 11:30 AM PST Mon through Fri excluding any holidays that the US Post Office is closed. If we notice an error on your order and are unable to contact you to clarify then this guarantee is not applicable. Orders placed after 11:30 AM on Fridays and through Sunday evening will ship that following Monday excluding any holidays that the US Post Office is closed.

 If after you have placed an order you realize you ordered the wrong items or need to add items please submit a CRM ticket on our How to contact us page. Please note that this will more than likely delay shipping your package to the next day because we often have to unpack your order, make the changes in our system, etc. We cannot charge anything to your card once an order is placed so please do not ask us to just add an item and charge you for it.

If you need your items faster, you can select one of our UPS Next Day Air shipping options.  Your order MUST be placed before 11:30 AM PST Monday-Thursday for us to get the package out to you that day.  PLEASE call us to let us know if you have placed an order near the cut off time.  We are NOT responsible for errors made by the carrier if your package is not delivered on time. OVERNIGHT SHIPPING FEES ARE NON-REFUNDABLE UNDER ANY CIRCUMSTANCES!


 We will ship your items to the address that you provide to us. If your items don't arrive and the United States Postal Service says the package was delivered then we will do what we can to assist you in locating your package. The USPS does make mistakes so please check with your local post office and your neighbors to see if it has been delivered to the wrong address. If you've given us the incorrect address and the package is returned to us we expect you to pay us for the shipping charge to re-send the package. If you do not pay for the shipping charge your order will be cancelled and refunded minus the original shipping charges.

 We simply cannot and will not replace lost or stolen packages. If you wish to purchase insurance for your package please contact us before ordering. It usually only costs a few bucks extra.

 If you have any questions we haven't covered please submit a question on our How to contact us page and I will respond as quickly as possible.

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